Chaudhry, Sohail S.; Tamimi, Nabil A.; Betton, John - In: International Journal of Quality & Reliability Management 14 (1997) 6, pp. 575-581
Aims to explore the role of management and control of quality in a process industry. Specifically, focuses on the current practices in the process of making cheese. Develops a survey instrument to measure managers’ perceptions regarding the extent to which various quality management procedures...