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Towards a comprehensive framework to support project studies in the context of university research centres : a design science research

Moutinho, Jose da Assuncao; Fernandes, Gabriela; … - In: International journal of managing projects in business 17 (2024) 4/5, pp. 706-730

Persistent link: https://www.econbiz.de/10015080641

Social media in knowledge management : A holistic knowledge funnel based on a retrospective 10‐year study in top‐tier journals

Narazaki, Rosana Sue; Chaves, Marcirio Silveira; … - In: Knowledge and Process Management 27 (2020) 2, pp. 123-132

Persistent link: https://www.econbiz.de/10012189536

Analysing reviews in the Web 2.0: Small and medium hotels in Portugal

Chaves, Marcirio Silveira; Gomes, Rodrigo; Pedron, Cristiane - In: Tourism management : research, policies, practice 33 (2012) 5, pp. 1286-1288

Persistent link: https://www.econbiz.de/10009964326

A project knowledge management framework grounded in design science research

Narazaki, Rosana Sue; Silveira Chaves, Marcirio; Drebes … - In: Knowledge and Process Management 27 (2020) 3, pp. 197-210

Persistent link: https://www.econbiz.de/10012189534

The Use of Virtual Worlds for Developing Intercultural Competences

Machado, Lisiane; Klein, Amarolinda Zanela; Freitas, … - In: International Journal of Information and Communication … 12 (2016) 3, pp. 51-64

In this research, the authors present a framework for developing Intercultural Competence (IC) and use Tridimensional Digital Virtual Worlds (3DVW) as environments for developing Intercultural Competence. They developed an artifact, via Design Research, constituted by an educational method using...

Persistent link: https://www.econbiz.de/10012045287

Customer relationship management adoption : using a dynamic capabilities approach

Pedron, Cristiane Drebes; Caldeira, Mario - In: International journal of internet marketing and … 6 (2011) 3, pp. 265-281

Persistent link: https://www.econbiz.de/10009850626

Value-focused objectives for CRM system adoption

Pedron, Cristiane Drebes; Picoto, Winnie Ng; Dhillon, … - In: Industrial Management & Data Systems 116 (2016) 3, pp. 526-545

Purpose – The purpose of this paper is to define objectives for Customer Relationship Management (CRM) system adoption. The objectives provide a theoretical basis for strategizing about CRM system adoption. The objectives also provide managers to clearly direct CRM system adoption, thus...

Persistent link: https://www.econbiz.de/10014825360

SM4PM : a prescriptive framework for guiding integrated use of social media in project management

Ikemoto, Miriam Naomi; Chaves, Marcirio Silveira; … - In: International journal of management & enterprise … 19 (2020) 4, pp. 330-364

Persistent link: https://www.econbiz.de/10012514367

Knowledge sharing in the banking sector : a systematic literature review and research agenda

Borba, Darci de; Chaves, Marcirio Silveira; Oliveira, … - In: International journal of knowledge management studies : … 13 (2022) 1, pp. 55-70

Persistent link: https://www.econbiz.de/10012695969

The interaction between banks and Brazilian customers through Facebook : a framework from the perspective of affordances

Fraga, Marcelo Silva de; Chaves, Marcirio Silveira - In: International journal of e-business research : an … 17 (2021) 1, pp. 65-80

Persistent link: https://www.econbiz.de/10012501789