India. Interviews were conducted with relevant staff (Six Sigma Deployment Champions, Six Sigma Master Black Belts and Six …

enabled/digital service SMEs within India. The same study can be extended by incorporating more quality management (QM …

services in India. Design/methodology/approach – A total of 258 valid responses were generated from existing customers of life …

in patient satisfaction with tertiary care hospitals in India. Design/methodology/approach – The data of this study were …

, in the context of the evolving retail industry in India. The paper attempts to correlate the distinct store features as … developing market such as India do not require the service paraphernalia offered by many of the new store formats emerging in the … lately. Some hypotheses about the evolution of the retailing business in India, which requires further investigation, are …

theory of eclectic firm to understand the investment dimension in the apparel retail environment in India. Design …/methodology/approach – A micro and micro analysis of the retail industry in India was conducted. Eclectic firm theory was then applied to the … analysis to understand the apparel retail environment in India. Findings – The key findings of the study are that foreign …

Purpose – The paper seeks to capture the history of the evolution of modern‐format food and grocery retail in India … retail in India is not just a result of increasing consumer buying power – manufacturers and unorganized retailers also have … tried to understand the role of different stakeholders in emergence of modern retail in India. It does not use any …

India to understand the possible advantages and disadvantages for Wal‐Mart in entering the Indian retail market. Findings … in India. These significant challenges need to be well‐understood and suitably addressed for success in the Indian market …