Purpose: The purpose of this paper is to extend the research domain of Sales & Operations Planning (S&OP) beyond the hard issues by focusing on soft issues in S&OP processes. This paper aims to investigate how consciousness of different personality types can affect S&OP processes....

This article focuses partly on the interaction between a company headquarter and the divisions and partly on how new IT technologies can influence this process. Specifically, the influence of a newly developed Data Warehouse sys-tem organization of supply is investigated. Based on earlier...

Purpose: The purpose of this paper is to explore the challenges facing companies that operate within complex supply networks and the strategies they use to manage such complex supply networks. Design/methodology/approach: The paper uses mixed methods by combining in-depth case studies with an...

This article focuses partly on the interaction between a company headquarter and the divisions and partly on how new IT technologies can influence this process. Specifically, the influence of a newly developed Data Warehouse sys-tem organization of supply is investigated. Based on earlier...