Similar Search Results

Crisis communication on social media : what types of COVID-19 messages get the attention?

Kwok, Linchi; Lee, Jungwoo; Han, Hyunjeong - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 528-543

Persistent link: https://www.econbiz.de/10013387228

From #mcdonaldsfail to #dominossucks : an analysis of Instagram images about the 10 largest fast food companies

Guidry, Jeanine D.; Messner, Marcus; Jin, Yan; … - In: Corporate communications : an international journal 20 (2015) 3, pp. 344-359

Persistent link: https://www.econbiz.de/10011401387

Facebook as an instrument of strategic crisis communication: a content analysis of the Nestlé palm oil crisis

Niedermeir, Franziska - 2012

Social media provide organizations with new opportunities for crisis communication but also present dangers, as shown … by the Nestlé palm oil crisis. This paper examines Nestlé’s crisis communication during the palm oil crisis and Facebook … crisis communication strategies. However, the results could not confirm the theoretical assumptions of the SCCT. Using the …

Persistent link: https://www.econbiz.de/10009689670

Amazon.com's Orwellian nightmare : exploring apology in an online environment

Coombs, W. Timothy; Holladay, Sherry J. - In: Journal of communication management : an international … 16 (2012) 3, pp. 280-295

Persistent link: https://www.econbiz.de/10009581817

Choosing response strategies in social media crisis communication : an evolutionary game theory perspective

Wang, Lan; Schuetz, Christoph G.; Cai, Dahai - In: Information & management : the internat. journal of … 58 (2021) 6, pp. 1-20

Persistent link: https://www.econbiz.de/10013259279

The secondary crisis communication of Occupy Central on Weibo : a response to Denis Tolkach

Zhai, Xueting; Luo, Qiuju - In: Tourism management : research, policies, practice 69 (2018), pp. 38-41

Persistent link: https://www.econbiz.de/10011903355

Organizational crisis communication on Facebook : a study of BP's Deepwater Horizon oil spill

Ye, Lan; Ki, Eyun-Jung - In: Corporate communications : an international journal 22 (2017) 1, pp. 80-92

Persistent link: https://www.econbiz.de/10011599993

Global crisis communications in a world of social media : an interview with Anke Schmidt, Senior Vice President of Corporate Communications and Government Relations at BASF

Schmidt, Anke (interviewee); Laufer, Daniel (interviewer) - In: Business horizons 62 (2019) 3, pp. 343-345

Persistent link: https://www.econbiz.de/10012024127

Resilience Messaging : The Effect of Governors’ Social Media Communications on Community Compliance during a Public Health Crisis

Mousavi, Reza; Gu, Bin - 2023

When managing major disasters, authorities may ask residents to comply with certain guidelines that change community members’ daily routines. In these situations, authorities often appeal to resilience, which refers to the ability to recover from challenges.In this study, we examine whether...

Persistent link: https://www.econbiz.de/10014360150

Corporate communication during the COVID-19 crisis in a multicultural environment : culture and tweet impact

Kharbat, Faten F.; Kannan, Yezen; Gleason, Kimberly; … - In: Electronic commerce research 24 (2024) 1, pp. 675-709

Persistent link: https://www.econbiz.de/10015062342