Since the 2008 economic crisis, small and medium-sized enterprises (SMEs) have faced serious financial problems and have been looking to financial institutions and governments for solutions and new proposals to address these issues. This book examines the new challenge in which firms receive...

The intense competition between the tourism industries has led companies to integrate into their management and quality differentiation strategies, improving the quality of service which generates positive, measurable results. This article presents the results of the empirical study conducted in...