The aim of this chapter is to review the main instruments and indicators used to measure the sustainability of PAYG pension systems. It will distinguish between defined contribution and defined benefit systems, due to the various implications that each of them has. It will also be necessary to...

La revisión bibliográfica previa a la realización de este trabajo de investigación nos ha permitido constatar que, en el ámbito de la gestión de la calidad, son necesarios trabajos de investigación empírica que analicen la estructura de las relaciones entre los factores críticos de la...

Health tourism is growing rapidly in recent years, positioning itself as an alternative to traditional tourism being health resorts the main representatives of this tourist segment. Health resorts like any other tourist services company should seek customer satisfaction in order to survive. In...