Jraisat, Luai; Jreisat, Lana; Hattar, Christine - In: International Journal of Quality & Reliability Management 33 (2016) 7, pp. 920-941
Purpose – The purpose of this paper is to identify the relative importance of factors affecting quality. This is … important where great expenditures of time, money, and resources are wasted each year due to inefficient or non-existent quality … that contractors and architects combined agreed that the highest important factors affecting quality are: human resource …