I develop an empirical framework to disentangle different sources of consumer inertia in the US wireless industry. The use of a detailed data set allows me to identify preference heterogeneity from consumer type-specific market shares and switching costs from churn rates. Identification of a...

A new generation of cellular technology has been deployed every decade since the 1980s. We are presently amid the global commercial deployment by Mobile Network Operators (MNOs) of the fifth generation (5G) of cellular technology; and concurrently, a flurry of research is engaged in designing...

The media industry has undergone a fundamental shift over the last decade as new online distribution channels have proliferated in an unprecedented manner. Although mobile devices have experienced rapid adoption among consumers, their effect on consumer behavior and their subsequent implications...