Objective: To provide a rigorous framework for evaluating a Lean health care program based on an approach developed to evaluate the Provincial Health Services Authority (PHSA) Lean initiative. Design: Data for analysis includes performance metrics for Lean activities, system level performance...

We examine changes in bank loan contracts after borrowers experience a nearby local newspaper closure. Compared to a sample of control firms, we find that the closure of a local newspaper leads to higher interest spreads for borrowers. The effect is stronger when the local newspaper is more...

In recent years, omni-channel retailing has become immensely popular among both retailers and consumers. In this approach, retailers often leverage their brick-and-mortar stores to fulfill online orders, leading to the need for simultaneous decision-making on replenishment and inventory...