Russell, Dawn M.; Hoag, Anne M. - In: International Journal of Physical Distribution & … 34 (2004) 2, pp. 102-122
performance. This article applies the diffusion of innovation theoretical framework to understand and analyze IT innovation … organizational factors do affect the implementation's success. Those factors include users’ perceptions of the innovation, the firm …'s culture, the types of communication channels used to diffuse knowledge of the innovation and various leadership factors. …