In many instances, customers are seen as one of the key resources for new product development (NPD), as they often have deep product knowledge, either in the form of explcit or tacit knowledge. Firms' NPD departments are highly interested in internalizing these forms of customer knowledge with...

The last decade has witnessed the proliferation of crowdsourcing in various academic domains including strategic management, computer science, or IS research. Numerous companies have drawn on this concept and leveraged the wisdom of crowds for various purposes. However, not all crowdsourcing...

This paper demonstrates how IT-supported ideas competitions can be implemented within universities. In the context of open innovation, ideas competitions are used as a customer integration method serving companies as a profound basis for the leveraging of innovative ideas within innovation...

In many instances, customers are seen as one of the key resources for new product development (NPD), as they often have deep product knowledge as well as experience and creativity potential gained by regular product usage. From knowledge management perspective, customers’ input to NPD is...

Software testing has become highly expensive in terms of time, money and other resources. Further, the classical in-house testing is restricted to the knowledge of a small set of solvers and thus is limited in terms of quality and efficiency. Recognizing this, the German start-up company,...