Background: This article identifies and examines key performance indicators (KPIs) related to citizen mobility logistics in smart and sustainable urban areas. It begins with a comprehensive literature review to identify essential KPIs, offering valuable insights for both public and private...

Preface -- Prologue: a citizen of the world -- Building the future -- Glimpsing the future -- Bits and bytes -- Location, location, innovation -- Rethinking city hall -- Grounded visionaries -- The organization man revisited -- Confronting culture clash -- Balancing influence and innovation --...