Purpose: The implementation of business excellence models is becoming a key competitive priority for companies, but the type of results they obtain by implementing such models and the importance of such results remain open issues. The purpose of this paper is to clarify the results obtained by...

Purpose – The purpose of this paper is to contribute to the understanding of the factors that influence small to medium-sized family enterprises (SMFEs) innovation decision. Design/methodology/approach – This paper utilises an original data set of 73 SMFEs employing 5-249 people to run...