Purpose – This paper seeks to introduce a conceptual methodology to support decisions about environmental systems. Design/methodology/approach – The methodology incorporates activity‐based costing and management, the analytic hierarchy process, and business process modeling using the IDEF0...

Increasingly, organisations are interested in managing corporate social responsibility (CSR) and sustainability as part of their operations management (OM). OM practices and research must respond to demands to address sustainability. This response is triggered by climate change and other...

Purpose The purpose of the paper is to help organizations more effectively select and evaluate internal auditors by introducing a multi‐criteria decision model, the analytic hierarchy process (AHP) that has been applied to many areas of managerial decision‐making. Design/methodology/approach...

The selection of third‐party logistics providers is an intriguing practical and research question. With the development and advancement of reverse logistics concepts and practice, the selection of partners for the specific function of reverse logistics support becomes more important. This...

Organizations realize that a strong supporting logistics or electronic logistics (e‐logistics) function is an important organizational offering from both the commercial and the consumer perspective. The implications of e‐logistics models and practices cover the forward and reverse logistics...

Purpose – The purpose of this paper is to present the development of a methodology to evaluate suppliers using portfolio analysis based on the analytical network process (ANP) and environmental factors. Design/methodology/approach – The authors develop a three‐step process, first by...

Purpose – Managing the green (environmentally sustainable) supply chain is an important issue for industry. This paper aims to provide a framework to understand and appreciate the relationships of various research streams and topics in this field. Utilizing this framework, emergent research...

Purpose – The environmental impacts of transportation are rarely brought into decision making frameworks. The purpose of this paper is to introduce a framework and tool to help in these organizational decisions. Design/methodology/approach – A survey analysis was carried out amongst...

Corporate environmental benchmarking.The consistent influx of pressure on corporations to improve environmentalperformance has been evident for the past few decades. The pressure sourcesare varied, ranging from competition and other corporations to governmentagencies and consumers