Capitalizing on the company's crucial knowledge is an important operation for company's success. The first step in knowledge capitalizing is to identify the crucial knowledge for which capitalizing operation is required. The crucial knowledge identification is an ill-structured and...

In this paper we present a generalisation of GAMETH framework, that play an important role in identifying crucial knowledge. Thus, we have developed a method based on three phases. In the first phase, we have used GAMETH to identify the set of “reference knowledge”. During the second phase,...