Purpose The purpose of this paper is to examine the effect of ownership of community pharmacies on the perception of organizational identity and its relationships with organizational performance. Design/methodology/approach A survey was carried out on a sample of pharmacists working in community...

The paper explores how regulatory practice affects procedures and routines regarding patient safety in hospitals. The paper is based on a multi-level case study within the Norwegian healthcare system. In this paper we investigate methods of operations between the risk regulator and the regulatee...

Problems in team communication and decision making have been implicated in accidents in high risk industries such as aviation, off shore oil processing, and nuclear power generation. Healthcare is no exception. Recognition of the role that breakdowns in communication and teamwork play in patient...