van Os, Annemiek; de Gilder, Dick; van Dyck, Cathy; … - In: Journal of Health Organization and Management 29 (2015) 7, pp. 1011-1028
Purpose – The purpose of this paper is to explore sensemaking of incidents by health care professionals through an … analysis of the role of professional identity in narratives of incidents. Using insights from social identity theory, the … analysis of incident narratives in 14 semi-structured interviews with physicians, nurses, and residents at a Dutch specialist …