Purpose – The research is unequivocal: when it comes to return on equity, revenue growth, profitability and employee turnover, performance management can deliver remarkable results for next to no investment. However, in most companies, performance management has a poor reputation. It takes up...

Purpose – Since the financial services industry in India has reached a level of maturity in terms of products and quality of delivery of services and the advent of foreign players, there has been a virtual war for talent among the premier stock broking companies in India and, it is observed...

Purpose – Since the financial services industry has reached a level of maturity in terms of products and quality of delivery of services and the advent of foreign players, there has been virtual war for talent among the premier stockbroking companies in India and it is observed that the need...

Purpose – This paper aims to propose that a new approach to human resource (HR) audit is needed. It also aims to explain the new approach and introduce a range of tools to support it. Design/methodology/approach – The paper reviews traditional and existing common approaches, identifies the...

Purpose – The paper aims to describe the results assessment approach to the evaluation of training and development programmes. Design/methodology/approach – The paper explains the shortfalls with current approaches to evaluation, outlines the research that led to the development of the...

Purpose – The purpose of this paper is to critically review existing models for evaluating organizational human resource (HR) interventions and to develop a practical but robust model for use by practitioners and researchers. Design/methodology/approach – A literature review was undertaken...

The metaphors used in various organisational cultures are reviewed – such as club, family, team, pragmatist, intellectual. These describe and explain behaviour prevalent in particular organisational cultures, and are extremely powerful. It is concluded that existing metaphors will be found...

The processes necessary for identifying the number and type of recruits needed for longer term successful appointments are described. How different quantities at different stages lead to different results is shown and managerial qualities to be tested as part of the decision‐making process are...

The success of any organisation inevitably depends very largely on the staff it employs. The article sets out requirements for effective training – as assessment of needs, clear training policy, support of the management, co‐operation of the managers and adequate finance and resources. The...

Development Centres (DCs) are an increasingly popular method of assessing key personnel to determine their development needs. They are also a highly visible and powerful organisational intervention which reveals an organisation′s core values and culture. This two‐part article focuses on DCs...