Alblooshi, Mohamed; Shamsuzzaman, Mohammad; Khoo, … - In: International Journal of Lean Six Sigma 12 (2020) 2, pp. 318-367
Purpose: The purpose of this paper is to identify, present and categorise the main requirements, challenges and impacts of Lean Six Sigma (LSS) applications. Emphasis is given to the soft impacts of LSS applications, which are intangible in nature and difficult to quantify and measure,...