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Determinants of customer satisfaction in healthcare industry : the case of the Hellenic Red Cross

Chalikias, Miltiadis; Drosos, Dimitris; Skordoulis, Michalis - In: International journal of electronic marketing and … 7 (2016) 4, pp. 311-321

Persistent link: https://www.econbiz.de/10011664549

Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece

Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505

Persistent link: https://www.econbiz.de/10011988637

E-commerce and e-customer satisfaction during the economic crisis

Skordoulis, Michalis; Kaskouta, Ioanna; Chalikias, Miltiadis - In: Journal for international business and entrepreneurship … 11 (2018) 1, pp. 15-29

Persistent link: https://www.econbiz.de/10011879255

Measuring the impact of customer satisfaction on business profitability : an empirical study

Drosos, Dimitris; Skordoulis, Michalis; Chalikias, Miltiadis - In: International journal of technology marketing : IJTMkt 13 (2019) 2, pp. 143-155

Persistent link: https://www.econbiz.de/10012140195

Environmental innovation, open innovation dynamics and competitive advantage of medium and large-sized firms

Skordoulis, Michalis; Ntanos, Stamatios; Kyriakopoulos, … - In: Journal of open innovation : technology, market, and … 6 (2020) 4/195, pp. 1-30

The present research investigates the contribution of environmental innovation to firms' competitive advantage through the case of medium and large-sized firms operating in Greece. Due to the growing trend of environmental innovation in Greece and a consequent increase in the research interest,...

Persistent link: https://www.econbiz.de/10012414712

Viral marketing analysis and evaluation : the case of the Greek consumer market

Rouva, Eleni; Lalou, Panagiota; Skordoulis, Michalis; … - In: International journal of electronic customer … 10 (2016) 1, pp. 28-38

Persistent link: https://www.econbiz.de/10011687954

The relationship between professional burnout and satisfaction : a case study for physical education teachers in a Greek urban area

Papasotiriou, Evangelia; Sidiropoulos, Georgios; … - In: Serbian journal of management : an international … 13 (2018) 2, pp. 353-363

Persistent link: https://www.econbiz.de/10012137822

Implementation of F.W. Lanchester's combat model in a supply chain in duopoly : the case of Coca-Cola and Pepsi in Greece

Chalikias, Miltiadis; Skordoulis, Michalis - In: Operational research : an international journal 17 (2017) 3, pp. 737-745

Persistent link: https://www.econbiz.de/10011916181

The school principal’s role as a leader in teachers’ professional development : the case of public secondary education in Athens

Chalikias, Miltiadis; Raftopoulou, Ioanna; … - In: Problems and perspectives in management : PPM ; … 18 (2020) 4, pp. 461-474

Persistent link: https://www.econbiz.de/10012513770

Applications of operational research and mathematical models in management

Chalikias, Miltiadis (ed.) - 2020

This book, Applications of Operational Research and Mathematical Models in Management, includes all the papers published in the Mathematics Special Issue with the same title. All the published papers are of high quality and were subjected to rigorous peer review. Mathematics is included in the...

Persistent link: https://www.econbiz.de/10012586619