Similar Search Results

Effect of organizational culture and quality management on innovation among Nigerian manufacturing companies : the mediating role of dynamic capabilities

Shuaib, Kabir Musa; He, Zhen; Song, Lisha - In: Quality management journal : QMJ 28 (2021) 4, pp. 223-247

Persistent link: https://www.econbiz.de/10012650363

The Palgrave Handbook of Service Management

Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022

study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …

Persistent link: https://www.econbiz.de/10013203497

Exploring the emergent quality management paradigm

Fundin, Anders; Backström, Tomas; Johansson, Peter E. - In: Total quality management & business excellence 32 (2021) 5, pp. 476-488

Persistent link: https://www.econbiz.de/10012440305

Decertification in quality-management standards by incrementally and radically innovative organizations

Clougherty, Joseph A.; Grajek, Michał - 2022

The literature on quality-management standards has generally focused on the drivers, motivations, and performance effects of adopting such standards. Yet the last decade has witnessed a substantial degree of decertification behavior, as organizations have increasingly decided to voluntarily...

Persistent link: https://www.econbiz.de/10013266021

The mediator role of learning capability and business innovativeness between total quality management and financial performance

Akgün, Ali E.; Ince, Huseyin; Imamoglu, Salih Zeki; … - In: International journal of production research 52 (2014) 3, pp. 888-901

Persistent link: https://www.econbiz.de/10010254723

Applying the Malcolm Baldrige National Quality Award criteria : an approach to strengthen organisational memory and process innovation

Lee, Voon-Hsien; Ooi, Keng-Boon - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1373-1386

Persistent link: https://www.econbiz.de/10011528324

Relationship between innovation, quality practices and firm performance : a study of service sector firms in Pakistan

Waqas, Mohammad Raja; Wei, Song - In: Journal of management research 6 (2014) 4, pp. 124-140

Persistent link: https://www.econbiz.de/10010431370

Taking an innovative approach to quality practices : exploring the importance of a company's innovativenesss on the success of TQM practices

Wiengarten, Frank; Fynes, Brain; Cheng, Edwin T. C.; … - In: International journal of production research 51 (2013) 10, pp. 3055-3074

Persistent link: https://www.econbiz.de/10009736213

Exploring the relationship between innovation capability, total quality management and SMEs performance in electric fan industry of Pakistan : moderating effect of relational learn...

Uzma Haroon; Mohd. Noor Mohd. Shariff; Mohd Sufli Yusof - In: International journal of financial research 10 (2019) 3, pp. 353-359

Persistent link: https://www.econbiz.de/10012321028

A proposal for a scale measuring innovation in a total quality management context

Tarí, Juan José; García-Fernández, Mariano - In: Total quality management & business excellence 31 (2020) 15, pp. 1703-1717

Persistent link: https://www.econbiz.de/10012385055