This book constitutes the proceedings of the BPM Forum from the International Conference on Business Process Management, BPM 2017, held in Barcelona, Spain, September 2017. The BPM Forum hosts innovative research which has a high potential of stimulating discussions. The papers selected for the...

Unexplained consumption leakages are a long-standing problem causing significant economic losses to utility distribution companies. In utilities, the Machine Learning techniques enable the automated analysis of consumption patterns, allowing the identification of fraudulent activities, thus...