Jaiyeoba, Olumide Olasimbo; Svotwa, Douglas T.; … - In: South African journal of business management 51 (2020) 1, pp. 1-11
in Botswana is affected by the service delivery skills of network employees, the value received from offerings of the … cellular customers in Botswana, leading to sustainable customer loyalty and a competitive advantage for the firm. Originality …