Mohammed, Moosa; Ahmed, Elsadig Musa; Anantharaman, R.N. - In: World Journal of Entrepreneurship, Management and … 13 (2017) 3, pp. 223-242
Purpose This study illustrates the intention to implement total quality management (TQM) applications in Oman’s Ministry of Justice (MOJ). The purpose of this paper is to examine the effect of TQM implementation on the MOJ’s work performance (WP). Design/methodology/approach The study...