Purpose – Most people participate in various groups and communities simultaneously. Many authors have pointed to the importance of multi‐membership for knowledge sharing across communities and teams. The most important expected benefit is that knowledge that has been acquired in one...

Purpose – The purpose of this article is to explore how the (War) Advertising Council organized the advertising community to assist the US government's home front campaigns during the Second World War. It aims to discuss how the council urged individual advertisers to use their product‐ads...

Purpose – A number of scholars have explored the US Government’s postwar efforts, often in collaboration with the business community, to “sell America” to Americans themselves; others have documented the means through which such information was aimed at audiences behind the Iron Curtain....

Purpose – This study develops a new model for selecting public relations (PR) firms based on high‐tech industrial perceptions. Design/methodology/approach – The proposed model comprises two parts. The first part employs the analytic hierarchy process (AHP) for criteria weighting. The...

Purpose – The purpose of this paper is to present a conceptual framework that serves as: a potential how‐to guide for place managers; an evolution of place branding strategy; a cautionary tale about place brands developed without stakeholder involvement; and a way to open up the theory space...

Purpose The purpose of this study is to explore whether public relations professors’ presence on social media and the inclusion of a social media assignment influence students’ perceptions of a course. Design/methodology/approach The experimental portion of this investigation consisted of a...

The author outlines the recent career of Phyllis Hands, the South African born founder of the Cape Wine Academy. He shows how, since a chance association with a small vineyard in the early days, she has steadily increased her involvement with the South African wine industry. She has now...

Purpose This research aims to scrutinize the negative reviews regarding the 5-star chain hotels and the e-responses on TripAdvisor, to categorize the complaints declared in the review texts, to provide better understanding of the online problem-solving methods of hotels and their corporate...