Purpose The purpose of this paper is to develop an optimal model of an integrated quality and safety management system (QSMS). Design/methodology/approach Keywords related with these systems were identified from international standards and subsequently mined from a selection of peer reviewed...

The problems of digitalisation and transition of companies into the digital markets has become one of the crucial issues in contemporary business. Digital transformation is changing markets and interactions. These trends impose a question on how secure is this environment and how companies are...