Most studies of quality improvement deal with ordered categorical data from industrial experiments. Accounting for the ordering of such data plays an important role in effectively determining the optimal factor level of combination. This paper utilizes the correspondence analysis to develop a...

For many questionnaires and surveys in the marketing, business, and health disciplines, items often involve ordinal scales (such as the Likert scale and rating scale) that are associated in sometimes complex ways. Techniques such as classical correspondence analysis provide a simple graphical...