Lundberg, Kjetil G.; Syltevik, Liv Johanne - In: Journal of Organizational Ethnography 5 (2016) 2, pp. 152-166
Purpose – The purpose of this paper is to provide a sociological analysis of everyday interaction on the physical front line of the Norwegian welfare state. Design/methodology/approach – The data are from a short-term ethnographic study in the reception/waiting rooms of three local welfare...