Purpose – The purpose of this paper is to develop and validate measurement scales for consumer delight and outrage. Design/methodology/approach – The paper used both qualitative, survey, and experiment methodology. Findings – First, develop and validate the scale of customer delight,...

A robust data governance regulatory environment, encompassing both safeguards that protect the rights of market players and enablers that facilitate use/reuse of data, provide an important foundation for trust in the data economy. This paper presents the methodology and findings from a Global...

Mobile technologies show great potential to accelerate internet access and usage, especially in developing countries. A better understanding of key drivers and main constraints for mobile internet access is the first prerequisite for governments to design targeted policy solutions. This study...

Online gig work poses both opportunities and challenges for governments and workers. On the upside, it offers prospects for income generation, especially in developing countries, where most people work in low-productivity, low-quality, often informal jobs. The virtual and often temporary nature...

Jobs are crucial for individual well-being. They provide a livelihood and, equally important, a sense of dignity. They are also crucial for collective well-being and economic growth. Over the past decade, technology has fundamentally shifted traditional work patterns, creating new ways in which...

China is the largest developing country and the second largest energy-consuming and CO<SUB align="right"><SMALL>2</SMALL></SUB>-emitting country in the world. China has already regarded renewable energy development and utilisation as a critical element of their sustainable energy strategy. In this context, China's renewable energy...</small></sub>

Purpose: The current study implies self-quantification to consumer behavior and investigates how self-quantification influences consumers' persistence intentions, then indicates the underlying mechanism and examines the role of sharing in social media context. Design/methodology/approach: The...

In this paper we study nonparametric estimation and hypothesis testing procedures for the functional coefficient AR (FAR) models of the form Xt = f1(Xt-d)Xt-1 +&#x2026;+ fp(Xt-d)Xt-p +&#x03b5;t, first proposed by Chen and Tsay (1993). As a direct generalization of the linear AR model, the FAR model is a...