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Crisis communication in a changing media environment : a review of the theoretical landscape in crisis communication and research Gaps
Austin, Lucinda; Fraustino, Julia Daisy; Yan, Jin; Liu, … - In: Social media and crisis communication, (pp. 423-448). 2018
Persistent link: https://www.econbiz.de/10011734375
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The status of social-mediated crisis communication (SMCC) research : an analysis of published articles in 2002-2014
Cheng, Yang; Cameron, Glen - In: Social media and crisis communication, (pp. 9-20). 2018
Persistent link: https://www.econbiz.de/10011732288
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The role of public relations leadership in effective social media and crisis communication management
Meng, Juan; Berger, Bruce K. - In: Social media and crisis communication, (pp. 85-98). 2018
Persistent link: https://www.econbiz.de/10011732304
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Social media and crisis communication
Austin, Lucinda (ed.); Jin, Yan (ed.) - 2018
Persistent link: https://www.econbiz.de/10011705830
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Crisis communication on social media : what types of COVID-19 messages get the attention?
Kwok, Linchi; Lee, Jungwoo; Han, Hyunjeong - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 528-543
Persistent link: https://www.econbiz.de/10013387228
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Emotional stakeholders as "crisis communicators" in social media : the case of the Telenor customer complaints crisis
Johansen, Britt Foget; Johansen, Winni; Weckesser, Nina M. - In: Corporate communications : an international journal 21 (2016) 3, pp. 289-308
Persistent link: https://www.econbiz.de/10011582904
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Handling crises in social media : from stakeholder crisis awareness and sense making to organizational crisis preparedness
Valentini, Chiara; Romenti, Stefania; Kruckeberg, Dean - In: Social media and crisis communication, (pp. 57-67). 2018
Persistent link: https://www.econbiz.de/10011732300
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Ethical engagement at a time of crisis in the social era
Hung-Baesecke, Chun-Ju Flora; Bowen, Shannon A. - In: Social media and crisis communication, (pp. 68-80). 2018
Persistent link: https://www.econbiz.de/10011732302
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Natural disasters, Twitter, and stakeholder communication : what we know and directions for future inquiry
Lachlan, Kenneth A.; Spence, Patric; Lin, Xialing - In: Social media and crisis communication, (pp. 296-305). 2018
Persistent link: https://www.econbiz.de/10011734348
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Digital dialogue : crisis communication in social media
Ihlen, Øyvind; Levenshus, Abbey - In: Social media and crisis communication, (pp. 389-400). 2018
Persistent link: https://www.econbiz.de/10011734370