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Journal of Service Management
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International journal of quality & reliability management
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Debating innovation : perspectives and paradoxes of an idealized concept
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Edward Elgar E-Book Archive
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Handbook of service science ; [Vol. 1]
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Innovative quality improvement in operations : introducing emergent quality management
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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71
Exploring routes of dissatisfaction feedback: A multiple case study within a machine industry segment
Fundin, Anders
;
Elg, Mattias
- In:
International journal of quality & reliability management
23
(
2006
)
8
,
pp. 986-1001
Persistent link: https://www.econbiz.de/10007278997
Saved in:
72
Alternative arguments and directions for studying performance measurement
Elg, Mattias
;
Kollberg, Beata
- In:
Total quality management & business excellence : an …
20
(
2009
)
3-4
,
pp. 409-422
Persistent link: https://www.econbiz.de/10008264615
Saved in:
73
Continuous learning using dissatisfaction feedback in new product development contexts
Fundin, Anders
;
Elg, Mattias
- In:
International journal of quality & reliability management
27
(
2010
)
8
,
pp. 860-878
Persistent link: https://www.econbiz.de/10008453983
Saved in:
74
Alternative arguments and directions for studying performance measurement
Elg, Mattias
;
Kollberg, Beata
- In:
Total quality management & business excellence : an …
20
(
2009
)
4
,
pp. 409-422
Persistent link: https://www.econbiz.de/10008242213
Saved in:
75
The process of constructing performance measurement
Elg, Mattias
- In:
The TQM magazine : the international bi-monthly for …
19
(
2007
)
3
,
pp. 217-228
Persistent link: https://www.econbiz.de/10007879723
Saved in:
76
Sustainable outcomes of an improvement programme: do financial incentives matter?
Andersson, Ann-Christine
;
Idvall, Ewa
;
Perseius, Kent-Inge
- In:
Total quality management & business excellence : an …
24
(
2013
)
7
,
pp. 959-969
Persistent link: https://www.econbiz.de/10010142513
Saved in:
77
Non-human resistance in changes towards lean
Langstrand, Jostein
;
Elg, Mattias
- In:
Journal of organizational change management
25
(
2012
)
6
,
pp. 853-867
Persistent link: https://www.econbiz.de/10010034634
Saved in:
78
Quality assurance of information in performance measurement systems
Elg, Mattias
;
Fundin, Anders
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 514-530
Persistent link: https://www.econbiz.de/10010047913
Saved in:
79
Managing ideas for the development of new products
Nilsson, Lars
;
Elg, Mattias
;
Bergman, Bo
- In:
International journal of technology management : IJTM
24
(
2002
)
5-6
,
pp. 498-513
Persistent link: https://www.econbiz.de/10006973011
Saved in:
80
Implementing statistical process control: an organizational perspective
Elg, Mattias
;
Olsson, Jesper
;
Dahlgaard, Jens Jörn
- In:
International journal of quality & reliability management
25
(
2008
)
6
,
pp. 545-560
Persistent link: https://www.econbiz.de/10008074941
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