Mimra, Wanda; Rasch, Alexander; Waibel, Christian - CER-ETH Center of Economic Research, Department of … - 2013
to defraud his customers when the expert can build up reputation. We show that the level of fraud is significantly higher … customers. As experts provide both diagnosis and treatment, this leaves scope for fraud. We experimentally investigate how … intensity of price competition and the level of customer information about past expert behavior influence an expert’s incentive …