economically important and statistically significant positive effect on the likelihood of overcharging, with passengers in that …

customers. Because experts provide both the diagnosis and the treatment, there is opportunity for fraud. We experimentally … investigate how the intensity of price competition and the level of customer information about past expert behavior infl uence … experts' incentives to defraud their customers when experts can build up reputation. We show that the level of fraud is …

Credence goods markets are characterized by pronounced informational asymmetries between consumers and expert sellers …

Credence goods markets are characterized by pronounced informational asymmetries between consumers and expert sellers …

Credence goods markets are characterized by pronounced informational asymmetries between consumers and expert sellers …

Credence goods markets are characterized by pronounced informational asymmetries between consumers and expert sellers …

-42, 2006). We consider various markets for credence goods and briefly discuss evidence on the extent of fraud. We then review …

to defraud his customers when the expert can build up reputation. We show that the level of fraud is significantly higher … customers. As experts provide both diagnosis and treatment, this leaves scope for fraud. We experimentally investigate how … intensity of price competition and the level of customer information about past expert behavior influence an expert’s incentive …