This paper analyzes a multi-task agency framework where the agent exhibits task-specific abilities. Besides investigating the appendant consequences of applying incongruent performance measures in incentive contracts, this paper demonstrates how the provision of incentives - including the...

This paper analyzes a multi-task agency relationship with a risk-neutral and financially constraint agent. The agent's performance evaluation is incongruent, i.e. it does not reflect his contribution to firm value, and thus motivates an inefficient effort allocation across tasks. This paper...

We analyze the optimal combination of promotion tournaments and linear individual performance pay in an employment relationship. An agent's effort is non-observable and he has private information about his suitability for promotion. Thus, the two incentive schemes need to be combined to serve...

This paper analyzes a multi-task agency framework where the agent exhibits task-specific abilities. It illustrates how incentive contracts account for the agent's task-specific abilities if contractible performance measures do not reflect the agent's multidimensional contribution to firm value....

Many scholars have emphasized the importance of subjective performance evaluations in employment relationships to provide employees with appropriate effort incentives. While the previous literature has focused on subjective evaluations conducted directly by the firm owner (principal), we...

This paper analyzes a multi-task agency model with a risk-neutral and financially constrained agent. The agent's performance evaluation is thereby incongruent, i.e. it does not perfectly reflect the relative contribution of the agent's multi-dimensional effort to firm's profit. This paper...

Online retailers can adopt generous return policies to entice customers to buy and try new products. In this paper we show how an online retailer can utilize product returns to segment customers based on their individual valuations of a product, and therefore to engage in profitable third-degree...