Tu, YaoJen; Neuhofer, Barbara; Viglia, Giampaolo - In: International Journal of Contemporary Hospitality Management 30 (2018) 4, pp. 2093-2111
Purpose: Customer willingness to pay (WTP) was initially set out to estimate the perceived value from a purchasing experience. However, purchasing decisions have changed as value co-creation has been increasingly applied in the hospitality industry. In adopting a service-dominant (S-D) logic...