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Service-dominant logic and supply chain management : a systematic literature review

Ceren, Altuntaş Vural - In: The journal of business & industrial marketing 32 (2017) 8, pp. 1109-1124

Persistent link: https://www.econbiz.de/10011802609

The rise of P2P ecosystem : a service logics amplifier for value co-creation

Simone, Cristina; La Sala, Antonio; Montella, Marta Maria - In: The TQM journal : the international review of … 29 (2017) 6, pp. 863-880

Persistent link: https://www.econbiz.de/10011804582

Opportunities and challenges of value co-creation : the role of customer involvement in hotel service development

Ma, Shuang; Gu, Huimin; Wang, Yonggui; Hampson, Daniel P. - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 3023-3043

Persistent link: https://www.econbiz.de/10011804911

Impact of value co-creation on logistics customers' loyalty

Thiruvattal, Eappen - In: Journal of global operations and strategic sourcing 10 (2017) 3, pp. 334-361

Persistent link: https://www.econbiz.de/10011806169

Construction and validation of customer value co-creation attitude scale

Shamim, Amjad; Zulkipli Ghazali; Albinsson, Pia A. - In: The journal of consumer marketing 34 (2017) 7, pp. 591-602

Persistent link: https://www.econbiz.de/10011808329

Offerings as digitalized interactive platforms : a conceptual framework and implications

Ramaswamy, Venkatram; Ozcan, Kerimcan - In: Journal of marketing 82 (2018) 4, pp. 19-31

Persistent link: https://www.econbiz.de/10011880516

Exploring antecedents of customer citizenship behaviors in services

Choi, Laee; Lotz, Sherry L. - In: The service industries journal 38 (2018) 9/10, pp. 607-628

Persistent link: https://www.econbiz.de/10011880867

Industry-based issues in the provision of hearing aids in Italy

Cobelli, Nicola; Ugolini, Marta Maria; Cassia, Fabio; … - In: World review of entrepreneurship, management and … 14 (2018) 3, pp. 377-388

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Omni-channel retailing : propositions, examples and solutions

Yrjölä, Mika; Spence, Mark T.; Saarijärvi, Hannu - In: The international review of retail, distribution and … 28 (2018) 3, pp. 259-276

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Sustaining extended enterprise performance : a value co-creation perspective

Bobbink, Maria; Hartmann, Andreas; Dewulf, Geert - In: Journal of organization design : JOD 5 (2016) 3, pp. 1-10

The Extended Enterprise, an advanced form of supply-chain integration, focusses on maximizing overall performance while also optimizing the performance of the stand-alone organizations involved. This necessitates not only inter-organizational collaboration but also inter-organizational...

Persistent link: https://www.econbiz.de/10011859788