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Three decades of customer value research : paradigmatic roots and future research avenues

Zeithaml, Valarie A.; Verleye, Katrien; Hatak, Isabella; … - In: Journal of service research 23 (2020) 4, pp. 409-432

Persistent link: https://www.econbiz.de/10012391603

Explicating the resource integration process during self-service socialisation : conceptual framework and research propositions

Van Tonder, Estelle; Saunders, Stephen Graham; … - In: Journal of business research : JBR 121 (2020), pp. 516-523

Persistent link: https://www.econbiz.de/10012417373

Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems : a service-dominant logic perspective

Peltier, James; Dahl, Andrew J.; Swan, Eric L. - In: Journal of business research : JBR 121 (2020), pp. 724-734

Persistent link: https://www.econbiz.de/10012417390

Value co-creation in sustainable tourism : a service-dominant logic approach

Front, Xavier; English, Rosa; Gkritzali, Alkmini; Tian, Wen - In: Tourism management : research, policies, practice 82 (2021), pp. 1-13

Persistent link: https://www.econbiz.de/10012414310

Key prerequisites for ecosystem-based business : servitisation journey in software companies

Kokkonen, Kirsi; Laitinen, Sari; Ojanen, Ville - In: International journal of business environment : IJBE 12 (2021) 3, pp. 227-247

Persistent link: https://www.econbiz.de/10012596241

Value co-creation between public service organizations and the private sector : an organizational capabilities perspective

Rösler, Jonathan; Söll, Tobias; Hancock, Louise; … - In: Administrative Sciences : open access journal 11 (2021) 2, pp. 1-20

Theoretically based on public service logic (PSL), this paper explores the barriers and capabilities surrounding public sector value co-creation with private sector organizations in the context of digital transformation. Specifically, value co-creation efforts at a large public transport and...

Persistent link: https://www.econbiz.de/10012602281

Value co-creation for marketing innovation : comparative study in the sme community

Widjojo, Handyanto; Fontana, Avanti; Gayatri, Gita; … - In: International journal of innovation management 24 (2020) 3, pp. 2050030-1-2050030-31

Persistent link: https://www.econbiz.de/10012252093

Investigating actors and enablers of innovation using a service ecosystem lens : a modelling approach

Parahoo, Sanjai K.; Mumtaz, Sabiha; Ayyagari, Madhavi; … - In: International journal of business innovation and … 24 (2021) 1, pp. 25-44

Persistent link: https://www.econbiz.de/10012507162

Blended value co-creation : a qualitative investigation of relationship designs of social enterprises

Ostertag, Felix; Hahn, Rüdiger; Ince, Inan - In: Journal of business research : JBR 129 (2021), pp. 428-445

Persistent link: https://www.econbiz.de/10012509635

Smart nudging : How cognitive technologies enable choice architectures for value co-creation

Mele, Cristina; Russo Spena, Tiziana; Kaartemo, Valtteri; … - In: Journal of business research : JBR 129 (2021), pp. 949-960

Persistent link: https://www.econbiz.de/10012509773