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Development of facilities management in Malaysia

Nizam Kamaruzzaman, Syahrul; Marinie Ahmad Zawawi, Emma - In: Journal of Facilities Management 8 (2010) 1, pp. 75-81

) in Malaysia. Design/methodology/approach – The paper discusses contemporary roles, issues and future challenges facing FM … in Malaysia. It also reviews other western countries where FM is better and more effectively managed. In addition, the … paper generates ideas on the future plans and strategies for the development of FM in Malaysia. Findings – The paper finds …

Persistent link: https://www.econbiz.de/10014867389

Understanding the service provider perspective towards better service quality in local authorities

Zahari Wan Yusoff, Wan; Ismail, Maziah; Shah Ali, Azlan - In: Journal of Facilities Management 8 (2010) 3, pp. 226-238

authorities (LAs) as a service provider in Malaysia. The research attempts to identify the contributing and the constraining …, Malaysia. Findings – The paper revealed that substantial measures should be taken to ensure that the service provider is able …

Persistent link: https://www.econbiz.de/10014867399

Factors affecting housing maintenance cost in Malaysia

Ali, Azlan‐Shah; Kamaruzzaman, Syahrul‐Nizam; … - In: Journal of Facilities Management 8 (2010) 4, pp. 285-298

Purpose – It has been found that the cost for housing maintenance is relatively high due to poor maintenance practices. This paper aims to determine and identify the factors contributing to rising maintenance costs. Design/methodology/approach – A quantitative approach was adopted that...

Persistent link: https://www.econbiz.de/10014867403

The need to implement Malaysia's Building and Common Property Act 2007 (Act 663) in building maintenance management

Haniza Fakhrudin, Isma; Zailan Suleiman, Mohd; Talib, Roslan - In: Journal of Facilities Management 9 (2011) 3, pp. 170-180

Purpose – Nowadays, strata living represents a modern lifestyle (or luxurious lifestyle for those occupying the high‐end strata unit). The uniqueness of strata living is that it has facilities and common areas, which encompass multi‐purpose hall, playground, lift, corridors, etc. These...

Persistent link: https://www.econbiz.de/10014867416

Measuring the performance of office buildings maintenance management in Malaysia

Elyna Myeda, Nik; Nizam Kamaruzzaman, Syahrul; Pitt, Michael - In: Journal of Facilities Management 9 (2011) 3, pp. 181-199

Purpose – The purpose of this paper is to identify the key aspects of performance measurement for maintenance management of office buildings, in order to enhance maintenance service delivery. Design/methodology/approach – A mixed method was adopted with the selection of five buildings as the...

Persistent link: https://www.econbiz.de/10014867417

Student residential satisfaction in research universities

‘Ulyani Mohd Najib, Nurul; Aini Yusof, Nor’; Zainul … - In: Journal of Facilities Management 9 (2011) 3, pp. 200-212

Purpose – The paper aims to investigate the level of student satisfaction with campus student housing facilities (SHF) at Malaysian research universities (RUs) and the relationship between satisfaction and loyalty behaviour. Design/methodology/approach – The student residential satisfaction...

Persistent link: https://www.econbiz.de/10014867418

2011 Awards for Excellence

In: Journal of Facilities Management 10 (2012) 1

Persistent link: https://www.econbiz.de/10014867483

Assessing the readiness of facilities management organizations in implementing knowledge management systems

Kamaruzzaman, Syahrul Nizam; Zawawi, Emma Marinie Ahmad; … - In: Journal of Facilities Management 14 (2016) 1, pp. 69-83

the readiness of FM organizations in Malaysia. Findings – The findings reveal that, although many FM organizations were …

Persistent link: https://www.econbiz.de/10014867490

Fire safety management in public health-care buildings: issues and possible solutions

Agus Salim, Nuzaihan Aras; Salleh, Naziah Muhamad; … - In: Journal of Facilities Management 21 (2021) 1, pp. 69-83

regarding public health-care facilities is yet to receive in-depth studies in Malaysia. This paper aims to investigate the … studies of five selected Malaysia’s public hospitals and a qualitative approach. Thematic analysis with the assistance of … plan in Malaysia’s public health-care buildings. Practical implications As part of the paper implications, the paper …

Persistent link: https://www.econbiz.de/10014867499

Exploring e-complaint method: learning from the Malaysian Polytechnic institutions

Ismail, Zul-Atfi - In: Journal of Facilities Management 20 (2021) 3, pp. 501-519

Purpose The conventional e-complaint method provides a platform that contains multiple data sources of an infrastructure project, including building facilities, associated asset documentation of the asset. However, the conventional e-complaint method practised by the Development and Facilities...

Persistent link: https://www.econbiz.de/10014867503