The uncertainties in Supply Chain Management (SCM) have increased the business requirement changes, which increase the complexity in the supply chain processes (SCP). As a result, different technologies of IT system have been emerged based on companies' business processes. Hence, managing the...

Information sharing is an essential tool or enabler for supply chain integration. Many researches have been done to investigate the effectiveness of information sharing in supply chain firms. Product quality is one important dimension of operational performance in supply chain management that...

Product quality is one of the key competitive factors that will enable firms to survive and succeed in the global market place. Product quality is an important dimension of operational performance in supply chain management that has not received sufficient attention from the research community....

ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database....

Purpose – The purpose of this paper is to explore current levels of lead benchmarking implementation and lead performance indicators among Malaysian organizations. Comparing small and medium enterprises (SMEs) with large companies, it identifies what benefits and difficulties are present...