Purpose This study aims to examine relational norms in cross-cultural business settings. Cross-cultural business partners may differ in their normative orientations toward relational exchange. Owing to the high extent of international trade, there is a need for developing a more nuanced...

Purpose The purpose of this paper is to explore how Chinese and Finnish managers in cross-cultural supply-chain relationships evaluate their business partners’ trustworthiness and distrustworthiness. Design/methodology/approach Representatives of two Finnish companies and their Chinese and...

This paper discusses employers' experience of working fully remotely during the pandemic, and their approaches to returning to the office following the pandemic. We chose to focus on the point of view of the employer since it is relatively less explored; much more is available and written on the...

Purpose: Research on international professional service firms (PSFs) has grown in recent years, reflecting the increasing relevance of these firms in the global economy. However, to date, no attempt has been made to systematically examine and integrate this literature. This study reviews the...

Purpose: This paper aims to identify what international management challenges professional service firms (PSFs) face and why they face them. Design/methodology/approach: This study carries a focussed thematic literature review of 102 empirical articles. This paper uses content analysis to...