We investigate a class of scheduling problems where dynamically and stochastically arriving requests for appointments are either rejected or booked for future slots. A customer may cancel an appointment. A customer who does not cancel may, with some probability, fail to show up. The planner may...

We study a scheduling problem in which arriving patients require appointments at specific future days within a treatment specific time window. This research is motivated by a study of chemotherapy scheduling practices at the British Columbia Cancer Agency (Canada). We formulate this problem as a...