"This book explores what drives profitability and more successful customer relationship management. It looks the behavior of any classifier used to classify sentiments in product reviews. It also develops common expert system to classify and visualize the predicted result"--

Web surveys technically allow providing feedback to respondents based on their previous responses. This personalized feedback may not only be used to target follow-up questions, it also allows test results to be returned immediately to respondents. This paper argues that the possibility of...