//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Anwendungsorientiertes Seminar...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Konsumentenverhalten
52
Consumer behaviour
51
Germany
29
Deutschland
28
Beziehungsmarketing
27
Relationship marketing
27
Corporate reputation
18
Firmenimage
18
Social Web
17
Social web
17
Customer satisfaction
15
Marketing
15
Kundenzufriedenheit
14
Electronic Commerce
12
Measurement
12
Messung
12
Dienstleistungsqualität
11
Service quality
11
United States
11
E-commerce
10
USA
10
Arbeitsverhalten
8
Brand management
8
Customer service
8
Dienstleistungssektor
8
Emotion
8
Kundenservice
8
Markenführung
8
Market research
8
Marktforschung
8
Service industry
8
Work behaviour
8
Arbeitskräfte
7
Complaint management
7
Marketing management
7
Marketingmanagement
7
Workforce
7
Arbeitszufriedenheit
6
Beschwerdemanagement
6
Cluster analysis
6
more ...
less ...
Online availability
All
Undetermined
66
Free
6
Type of publication
All
Article
226
Book / Working Paper
32
Type of publication (narrower categories)
All
Article in journal
113
Aufsatz in Zeitschrift
113
Aufsatz im Buch
14
Book section
14
Collection of articles of several authors
8
Sammelwerk
8
Aufsatzsammlung
5
Hochschulschrift
5
Case study
4
Fallstudie
4
Collection of articles written by one author
3
Lehrbuch
3
Sammlung
3
Textbook
3
Aufgabensammlung
2
Dissertation u.a. Prüfungsschriften
2
Graue Literatur
2
Non-commercial literature
2
Thesis
2
Fallstudiensammlung
1
more ...
less ...
Language
All
English
100
Undetermined
89
German
70
Author
All
Walsh, Gianfranco
257
Wiedmann, Klaus-Peter
39
Beatty, Sharon E.
23
Kilian, Thomas
23
Mitchell, Vincent-Wayne
23
Shiu, Edward
23
Hennig-Thurau, Thorsten
20
Hassan, Louise M.
19
Schaarschmidt, Mario
19
Bartikowski, Boris
15
Buxel, Holger
12
Frenzel, Tobias
12
Dose, David
11
Brach, Simon
9
Klee, Alexander
8
Evanschitzky, Heiner
6
Hass, Berthold H.
6
Korflesch, Harald F. O. von
6
Schwabe, Maria
6
Deseniss, Alexander
5
Groth, Markus
5
Hastings, Gerard
5
Hille, Patrick
5
Koot, Christian
5
Niermann, Stefan
5
Shaw, Deirdre
5
Elsner, Ralf
4
Hassan, Louise
4
Möhring, Michael
4
Parry, Sara
4
Rosenbaum, Mark S.
4
Shiu, Edward M.K.
4
Zhang, Jingyun
4
Albrecht, Arne Keno
3
Duvenhorst, Carsten
3
Gremler, Dwayne D.
3
Hammes, Eva Katharina
3
Ivens, Stefan
3
Klinner, Nicole S.
3
Schrader, Ulf
3
more ...
less ...
Institution
All
Gottfried Wilhelm Leibniz Universität Hannover
2
Friedrich-Schiller-Universität Jena
1
Springer Fachmedien Wiesbaden
1
Springer Gabler <Firma>
1
Springer-Verlag GmbH
1
Published in...
All
Journal of business research : JBR
27
Jahrbuch der Absatz- und Verbrauchsforschung
20
Marketing : ZFP ; journal of research and management
17
Journal of Business Research
12
European journal of marketing : EJM
8
Journal of marketing management : MM
8
British journal of management : BJM
7
European management journal
7
The journal of services marketing
7
Marketing intelligence & planning
6
Journal of the Academy of Marketing Science
5
Psychology & marketing
4
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
4
Web 2.0 : neue Perspektiven für Marketing und Medien
4
International marketing review
3
Journal of service research : JSR
3
Springer eBook Collection
3
Academy of Management journal : AMJ
2
Corporate reputation review : an international journal
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
European Management Journal
2
European management journal : publ. twice a year for the Scottish Business School
2
European management review : the journal of the European Academy of Management
2
European retail research
2
Gabler Edition Wissenschaft
2
HMD : Praxis der Wirtschaftsinformatik
2
International business review : the official journal of the European International Business Academy
2
International journal of internet marketing and advertising : IJIMA
2
International journal of retail & distribution management
2
Journal of Service Management
2
Journal of consumer behaviour : an international research review
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of service research
2
Konsumentenverhalten im Internet : Konzepte, Erfahrungen, Methoden
2
Lehrbuch
2
Springer eBooks / Business and Economics
2
Springer-Lehrbuch
2
SpringerLink / Bücher
2
The journal of product & brand management
2
Yearbook of marketing and consumer research
2
more ...
less ...
Source
All
ECONIS (ZBW)
150
OLC EcoSci
73
RePEc
17
USB Cologne (EcoSocSci)
10
Other ZBW resources
6
USB Cologne (business full texts)
1
BASE
1
more ...
less ...
Showing
161
-
170
of
258
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
161
Kaufentscheidungsverhalten von market mavens : Ergebnisse einer empirischen Studie
Wiedmann, Klaus-Peter
;
Walsh, Gianfranco
;
Buxel, Holger
-
1999
Persistent link: https://www.econbiz.de/10004676506
Saved in:
162
Informationsverhalten und Einstellungen beim Immobilienkauf : Ergebnisse einer empirischen Untersuchung und Implikationen für das Immobilienmanagement
Wiedmann, Klaus-Peter
;
Walsh, Gianfranco
-
2000
Persistent link: https://www.econbiz.de/10004676509
Saved in:
163
Informationsüberlastung des Konsumenten : Stand der Forschung, Konzept und Messung
Wiedmann, Klaus-Peter
;
Walsh, Gianfranco
;
Polotzek, Dagmar
-
2000
Persistent link: https://www.econbiz.de/10004676514
Saved in:
164
Family allowances as reverse retail discrimination
Rosenbaum, Mark S.
;
Walsh, Gianfranco
;
Wozniak, Richard
- In:
International journal of retail & distribution management
40
(
2012
)
5
,
pp. 342-360
Persistent link: https://www.econbiz.de/10009963693
Saved in:
165
Service Nepotism in the Marketplace
Rosenbaum, Mark S.
;
Walsh, Gianfranco
- In:
British journal of management : BJM
23
(
2012
)
2
,
pp. 241-257
Persistent link: https://www.econbiz.de/10009971160
Saved in:
166
Customer perceptions of discrimination in service deliveries: Construction and validation of a measurement instrument
Klinner, Nicole S.
;
Walsh, Gianfranco
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 651-658
Persistent link: https://www.econbiz.de/10010092447
Saved in:
167
What the eye does not see, the mind cannot reject: Can call center location explain differences in customer evaluations?
Walsh, Gianfranco
;
Gouthier, Matthias
;
Gremler, Dwayne D.
; …
- In:
International business review : the official journal of …
21
(
2012
)
5
,
pp. 957-968
Persistent link: https://www.econbiz.de/10009996328
Saved in:
168
Investigating the drivers of consumer intention to buy manufacturer brands
Walsh, Gianfranco
;
Shiu, Edward
;
Hassan, Louise M.
- In:
The journal of product & brand management
21
(
2012
)
5
,
pp. 328-341
Persistent link: https://www.econbiz.de/10010011433
Saved in:
169
Exploring corporate ability and social responsibility associations as antecedents of customer satisfaction cross-culturally
Walsh, Gianfranco
;
Bartikowski, Boris
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 989-995
Persistent link: https://www.econbiz.de/10010119573
Saved in:
170
Uncertainty in ethical consumer choice: a conceptual model
Hassan, Louise
;
Shaw, Deirdre
;
Shiu, Edward
;
Walsh, …
- In:
Journal of consumer behaviour : an international …
12
(
2013
)
3
,
pp. 182-193
Persistent link: https://www.econbiz.de/10010121757
Saved in:
First
Prev
13
14
15
16
17
18
19
20
21
22
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->