Timothy Coombs, W.; Frandsen, Finn; Holladay, Sherry J.; … - In: Corporate Communications: An International Journal 15 (2010) 4, pp. 337-349
Purpose – The purpose of this paper is to provide context for and a preview of the content for the special issue on corporate apologia. Design/methodology/approach – The methodology is a review of literature relevant to crisis communication and the role of apologia within this body of...