This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option to meet the former demand by offering authentic products and services while the latter could be...

Sustainable Development: Knowledge and Education About Standardisation - Introduction -- Part I: Cases of Education About Standardization -- Part II: Cases of Countries -- Part III: Stimulating Education About Standardisation -- Part IV: Summary

While the Digital Versatile Disc was becoming the consumer's technology of choice for playing video content at the end of the 1990s, several companies started developing the next generation of optical discs. This led to a format war between two similar but incompatible high definition optical...