Inadequate forecasts of the expected value of information technology (IT) projects are a notable impediment to the development of business cases that can be relied upon when making IT investment decisions. The effectiveness of these decisions and the benefits that IT projects ultimately deliver...

Purpose: This paper provides evidence based quantification of both “actual” disruption of industries as well as a measure of disruption “hype”. The data cover a seven-year period from 2012 to 2018 across 12 industries. The authors’ complemented the research with a survey of 2000...