It is argued that the participation in open innovation processes requires a specific set of thinking, skills and behaviours founded on the willingness and readiness to exchange, accept, encourage, cooperate and co-create based on trust and collaboration. The paper presents the results of a study...

Customer engagement in different phases of creation of new products and services is argued to be a significant success factor by some scholars and practitioners, and unnecessary-by others. The paper analyses the findings of a pilot study, conducted with the intention to see whether ordinary...

Social business is an emerging concept which requires additional research especially in terms of priority management tools that can be used. The paper aims to evaluate how closed and open innovation concepts are implemented by social enterprises in the emerging information economy. The paper...

Social business is an emerging concept which requires additional research especially in terms of priority management tools that can be used. The paper aims to evaluate how closed and open innovation concepts are implemented by social enterprises in the emerging information economy. The paper...

Customer engagement in different phases of creation of new products and services is argued to be a significant success factor by some scholars and practitioners, and unnecessary—by others. The paper analyses the findings of a pilot study, conducted with the intention to see whether ordinary...