Introduction: let́s paint a picture -- Planning: understand the challenge, grasp the current condition and define the next target condition -- Executing: conduct daily experiments and coaching cycles -- Expanding upward -- Expanding sideways -- Conclusion: getting started and developing your...

Die hier im Rahmen des Projektes Qualitätssicherung dokumentierte Tagung beinhaltet folgende Einzelbeiträge: VORTRAGSZYKLUS 1. Leitbilder und Evaluation von Studium und Lehre aus der Perspektive von Wissenschaft und Politik (Mayer, Evelies: Lehre und Studium auf dem Prüfstand - Was können...

The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only...