In this article we consider stakeholder experience through the stakeholder's contact journey with a project. Drawing on the customer experience literature we consider the stakeholders experience by using customer experience as a metaphor. Stakeholder experience will involve cognitive, emotional,...

Aims to describe for students, researchers and managers the full range of skills that project managers can use to develop their methodologies. The authors group the skills into nine perspectives, representing nine schools of project management research and theory. It is suitable for those...

"This practice-oriented handbook presents practitioners and students with a comprehensive overview of the essential knowledge and current best practice in project management. It includes the most up-to-date thinking in the discipline, describing recent developments in a way that practitioners...

This paper describes how project-based organizations use structured experience to aid the learning and development of individuals, and how they capture their experience of projects to feed that back into the improved management of future projects and the experiential learning of individuals. We...