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Crisis communication : theory and practice
Zaremba, Alan Jay. - 2015
1. Foundations for crisis communication -- 2. Defining crisis communication -- 3. Organizational theory and crisis communication -- 4. Planning for crises -- 5. Responding to crises -- 6. Ethical issues in crisis communication -- 7. Crisis communication teams -- 8. Training the spokesperson --...
Persistent link: https://www.econbiz.de/10014498757
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Advances in risk and crisis communication
Chakraborty, Sweta - In: International journal of risk assessment and management … 18 (2015) 2, pp. 140-155
Persistent link: https://www.econbiz.de/10011487553
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The role of social media in crisis communication and crisis management
Civelek, Mustafa Emre; Çemberci, Murat; Eralp, Necati Erdem - 2016
Persistent link: https://www.econbiz.de/10011451496
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Countering reactance in crisis communication : incorporating positive emotions via social media
Xu, Jie; Wu, Yiye - In: International journal of business communication : IJBC … 57 (2020) 3, pp. 352-369
Persistent link: https://www.econbiz.de/10012229560
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Crisis communication on social media : what types of COVID-19 messages get the attention?
Kwok, Linchi; Lee, Jungwoo; Han, Hyunjeong - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 528-543
Persistent link: https://www.econbiz.de/10013387228
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Historical trends of risk and crisis communication
Palenchar, Michael J. - In: Handbook of risk and crisis communication, (pp. 31-52). 2009
Persistent link: https://www.econbiz.de/10003771198
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Conceptualizing crisis communication
Coombs, W. Timothy - In: Handbook of risk and crisis communication, (pp. 99-118). 2009
Persistent link: https://www.econbiz.de/10003771205
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Warming warnings : global challenges of risk and crisis communication
McKie, David; Galloway, Christopher - In: Handbook of risk and crisis communication, (pp. 386-397). 2009
Persistent link: https://www.econbiz.de/10003771368
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Risk, crisis, and mediated communication
Neuwirth, Kurt - In: Handbook of risk and crisis communication, (pp. 398-411). 2009
Persistent link: https://www.econbiz.de/10003771370
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Current realities in crisis communication
Cuna, Elpi O. - In: The IABC handbook of organizational communication : a …, (pp. 136-145). 2006
Persistent link: https://www.econbiz.de/10003346794